At GameSphere Arcade, your satisfaction is our priority. If you’re not completely happy with your experience, we offer a full refund for any unused game credits within 30 days of purchase. If you encounter any issues with a malfunctioning game, please inform our staff, and we will either fix the problem or offer you a replacement credit. Refunds are not available for event bookings, but we are happy to work with you on rescheduling if necessary. Please reach out to our customer service team for any questions regarding our refund policy.